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Privacy & Use Policies

Privacy Policy - Terms and Conditions

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when users visit our site, register on the site, place an order, fill out a form, subscribe to the news letter and in connection with other activities, services, features or resources we make available on our site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information.

Users may, however, visit our Site anonymously.

We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain site related activities such as making a purchase.

Non-personal identification information

We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about users means of connection to our site, such as the operating system and the internet service providers utilized and other similar information.

Web browser cookies

Our site may use "cookies" to enhance user experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Wise Auto Tools LLC collects and uses users personal information for the following purposes:

  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To personalize user experience
    We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.
  • To improve our site
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To process transactions
    We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To administer a content, promotion, survey or other site feature
    To send users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails

    The email address users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or user may contact us via our site' contact page or by responding to the particular email.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the site and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for users.

Third party websites

Users may find advertising or other content on our site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\'s own terms and policies.

Changes to this privacy policy

Wise Auto Tools LLC has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please use our contact form or see below:

Wise Auto Tools LLC

1767 Lakewood Ranch Blvd #277

Bradenton, FL 34211

800-734-8665

 

About Us


Wise Auto Tools LLC provides professional automotive tools and shop equipment to auto repair shops, vehicle owners, machine shops, the US government, etc. As owner of Wise Auto Tools LLC and being a certified ASE Master Auto Technician with over 30 years in the automotive repair industry, I've learned a lot from personal experience but over the years, I've also gained valuable knowledge from the great auto technicians I've been fortunate to have worked with. This knowledge has given me the ability to effectively provide our customers with the type of service and information they need so they can get the job done right the first time. See our auto repair blog.



We make online purchases also and reward a pleasant experience with repeat business.
Our goal is to treat our customers as we like to be treated and earn repeat business. With many years of experience in on-line sales, we take pride in being able to provide our customers with a quality website that offers over 20,000 name brand automotive tools, many with free shipping.

Want to learn "How To" do a certain automotive repair?
Our car repair blog is one of the first of its kind tailored specifically to automotive repairs and car specialty tools. Besides featuring mechanics specialty tools for certain automotive repairs, we also write about other related topics many of which are inspired by our customer's inquiries. In communicating with our customers we get an understanding of what topics are important to cover. Chances are, if one person has a question or inquiry, others may have a similar problem or may be facing the same issue. So, check out our blog from time to time.

Have a question about a specific tool or need assistance with check-out?
Feel free to call us; our toll free number is available Monday - Friday between 10am - 5pm Eastern Time.

We know how important it is to receive your tools quickly. In most cases, we ship your items the same day with an order placed by 2pm Eastern time. Tracking information is emailed after your order is processed so you know it's on the way and when to expect it. We offer free shipping on many items at $199 up. See Our policies.
Hello, thanks for visiting. My name is Dennis Bandy. I'm an ASE Certified Master Auto Technician. In the past I've worked at Western Auto, Good Year, Pep Boys and Carmax. Like many auto mechanics, besides working at nicely equipped repair shops, I've also done my share of side jobs over the years to make some extra cash. Away from the shop, everything is a little more difficult. At home, I've done everything from simple brake jobs to restoring a classic Mustang. A partial list of the jobs I've done at home are: spark plug thread repair, intake gaskets, water pumps, head gaskets, replacing transmissions, rebuilding rear differentials, motor swaps, AC compressors, evaporators etc. With experience selling tools and using them, the goal is to provide an interactive website with quality information and tools.